Frequently Asked Questions

General Questions

Is Free PDF Converter really free?

Yes! Our basic conversion tools are completely free to use. Anonymous users can convert up to 10 files per day. Register for a free account to get 50 conversions per day.

Do I need to create an account?

No, you can use most tools without an account. However, creating a free account gives you higher daily limits and access to your conversion history.

What file formats are supported?

We support Word, Excel, PowerPoint, images (JPG, PNG, GIF, BMP, WebP), AutoCAD (DWG, DXF) to PDF conversion, as well as PDF to Word, Excel, PowerPoint, JPG, and PNG. We also offer PDF tools like merge, split, compress, rotate, watermark, protect, unlock, and more.

What is the maximum file size?

Free users can upload files up to 50 MB. Premium members enjoy larger upload limits.

Conversion Questions

How long does a conversion take?

Most conversions are completed within seconds. Large or complex files may take slightly longer.

Why did my conversion fail?

Conversions may fail if the file is corrupted, password-protected, or in an unsupported format. Please make sure your file is not protected and try again.

Can I convert multiple files at once?

For tools like Merge PDF, you can upload multiple files. For other conversions, you can upload files one at a time.

Is the quality of converted files good?

We use advanced conversion technology to ensure the highest possible quality. The output preserves the original formatting, images, and layout as closely as possible.

Privacy & Security

Are my files safe?

Absolutely. All files are transferred over encrypted connections (HTTPS) and automatically deleted from our servers within 2 hours. We never access, read, or share your files with third parties.

Do you store my files?

Files are stored temporarily only to allow you to download the converted result. They are automatically deleted within 2 hours of upload.

Account & Billing

How do I upgrade to Premium?

Visit our Membership page to learn about Premium plans and upgrade your account for unlimited conversions and larger file size limits.

How do I delete my account?

Please contact our support team and we will assist you with account deletion.

Still have questions?

Visit our Help Center or Contact Us for further assistance.